It has been just four days since the new Social Relief of Distress (SRD) grant appeal website launched. During its first week, the website has seen more than half-a-million appeals lodged.
The Department of Social Development (DSD) has announced that more than 500 000 SRD grant appeals were submitted this week. The total number of appeals received before midday on Wednesdays stood at a staggering 563 031 appeals.
Director at the Department of social development John Mokoele has revealed that SRD grant clients will have to wait around one month to receive decisions on their SRD reconsideration requests.
He said, “The provisions provide for us to give outcomes within a 90-day period but what we are trying to do is that by the last week of July meaning from the 25th of July we’ll start giving outcomes.”
Mokoele says that many individuals that submitted appeals have alternative income, and have answered a question that made them ineligible for the grant or has appeared in one of the governmental databases.
Clients are reminded that they have a right to appeal a rejection determination by the agency. Unsuccessful clients must now submit SRD reconsideration requests to the Independent Tribunal for Social Assistance Appeals (ITSAA).
These appeals must be done via the ITSAA’s SRD grant appeals website at https://srd.dsd.gov.za
Here’s How To Submit A SRD Grant Appeal
Step 1: Visit The New SRD Appeals Website By Clicking HERE
Step 2: Enter Your Identification Number
Step 3: Enter The Cell Phone Number You Used During The Application Process
Step 4: Click Send “Pin”
Step 5: Once you receive the pin, you will be required to insert it and click “Submit”
Step 6: Select the month that you are appealing for
Step 7: Secret the drop-down arrow to choose the reason for your appeal application from the options provided
Step 8: Click “Submit” to complete the appeal application process
The decision of the Independent Tribunal is the final and no further internal recourse will be available. However, the applicant may approach the High Court for judicial review within 180 days should they be satisfied with the decision.
