Sassa News – The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.
Please ensure that you provide SASSA with a Mobile Number (cell phone number) where we can reach you to provide you with feedback on the status of your application. You can also obtain the status of your application on this website. Should your application be declined, you will have the right to appeal the SASSA decision by lodging an appeal with the Department of Social Development for each month your application was declined.
The process to lodge an appeal will be provided with the notification that your application has been declined. Failure to request appeal for each month that the application is declined will result in the original decision sustained.
How does the SRD R350 grant work
STEP 1: CHOOSE AN APPLICATION CHANNEL. Apply via one of these channels:
APPLICATION VIA WHATSAPP
- WhatsApp: Send a message to 082 046 8553
- Applicant will provide personal details as prompted by the chat
- Applicant will receive a Reference number, an OTP number and website link to click on
- Applicant must click on the link; insert the OTP number and click verify
- Applicant provide surname and ID number
- Applicant confirm details as per details provided on the chat
- Continue to Step 2: AGREE TO TERMS
AND CONDITIONS
APPLICATION VIA SRD WEBSITE
- Open Internet browser
- Search for: https://srd.sassa.gov.za
- Applicant capture ID number and mobile then click send sms button
- Applicant will receive a 6 digit OTP number
- Applicant must insert the OTP number and click verify pin
- Continue to Step 2: AGREE TO TERMS AND CONDITION
- SRD Website: https://srd.sassa.gov.za
APPLICATION VIA SASSA CHATBOT
- Open Internet browser
- Search for: www.sassa.gov.za
- On the website; applicant will click on SRD R350 Grant assistance chatbox
- Applicant provide ID number and Mobile number
- Through the chat, the applicant will choose I want to apply for SRD R350 grant
- The chatbot will provide a link to the SRD Website
- The Applicant will follow the SRD Website Steps
- Continue to Step 2: AGREE TO TERMS AND CONDITIONS
STEP 2: GREE TO TERMS AND CONDITIONS
- Read Declaration and Consent Document
- Agree to the content of the Declaration and Consent Document
- Read and understand the You and Your Special COVID-19 SRD Grant document
- Agree to understanding the contents of the You and Your Special COVID-19 SRD Grant document
STEP 3: PROVIDE PERSONAL DETAILS
- Provide ID Number, Name, Surname as it is printed on the ID Document/ Card
- Provide other personal Details e.g. address, gender, etc
STEP 3: SUBMIT BANKING DETAILS/ CHOOSE PAYMENT OPTION
NEW APPLICANT
- Clients with Personal Bank Account
- Choose Bank Name
- Provide Account number
- Provide Branch Name
- Provide Account Type
- Agree to Terms and Conditions
- Submit Banking Details
- Choose Bank Name
- Clients without Personal Bank accounts
- Choose Payment option- Cash Send
- Agree to Terms and Conditions
- Submit Banking Details
- Choose Payment option- Cash Send
EXISTING CLIENT
- Confirm Existing Personal Banking Details
- Agree to Terms and Conditions
- Click Submit
- Agree to Terms and Conditions
- Clients with Cash send Option who wish to add bank details
- Choose Bank Name
- Provide Account number
- Provide Branch Name
- Provide Account Type
- Agree to Terms and Conditions
- Submit Banking Details
- Choose Bank Name
STEP 3: RECEIVE A SMS ON YOUR MOBILE NUMBER
Message Sample:
Application ID: 123456, 88…081.
SASSA confirms successful update of banking details for BANK NAME. Your SRD R350 Grant application is now active.
NB: It is important to provide SASSA with a mobile number where we will be able to reach you to send SMS, if you are declined or with regard to your banking details.
