As the South African Social African Social Security Agency (Sassa) continues with its monthly payments of the R350 grant, a new appeals process has also been introduced. Here is how long applicants have to make use of it.
Regarding the ongoing payment of the R350 grant by the South African Social Security Agency (Sassa), a new appeals process administered by an Independent Tribunal has been adopted to fast-track application appeals.
However, what is equally important for R350 grant beneficiaries and applicants to understand is that Sassa has allocated a closing deadline for when they can submit their application appeal. This cohort of grant beneficiaries has been advised to submit their R350 grant application appeal for the April and May period by no later than Thursday 7 July 2024.
Additionally, Sassa R350 grant applicants have been urged to update and correct any incorrectly submitted personal information or update their responses to Sassa’s screening questions on the SRD website.
Applicants who are still unfamiliar with the newly introduced R350 grant process can submit their application appeals by following the steps listed below:
How To Submit R350 Grant Appeal Under New Rules:
- Visit srd.dsd.gov.za
- Click on the green bar that says ‘click here to lodge an appeal or check appeal status’
- Enter your ID number
- Enter your cellphone number
- Click ‘send pin’ and wait for the SMS which will contain the verification pin
- Enter the pin and click ‘submit’
- Select the month you are submitting an appeal for
- Select the drop-down arrow and choose the reason for your appeal
- Click ‘submit’
Although it is recommended that appeals be lodged within the first 30 days of receiving declined status, they must be submitted within 90 days. After this, applicants will be informed if their appeal was successful or unsuccessful.
