It was recently revealed that many of the Social Relief of Distress (SRD) R350 grant requirements were changed. This means that some individuals who previously benefited from the grant no longer qualify for the crucial relief mechanism.
While all unsuccessful R350 grant applicants have the right to appeal their rejection status, the South African Social Security Agency (Sassa) will no longer be dealing with R350 grant appeals. This means that the old way of submitting R350 grant reconsideration requests has ceased to exist.
Any R350 grant appeals from April 2024 onwards will be dealt with by the Independent Tribunal for Social Assistance Appeals (ITSSA). The tribunal will work independently of Sassa.
Unsuccessful grant applicants can now submit their R350 grant appeals to the following website srd.dsd.gov.za. Appeals must be within a period of 30 days but not exceeding 90 days.
Here’s How To Submit R350 Grant Appeal Under New Rules:
Step 1: Go to srd.dsd.gov.za
Step 2: Enter Your ID Number
Step 3: Enter telephone number
Step 4: Lodge appeal
Clients Are Asked To Consider The Following Questions Before Proceeding With An Appeal
Have you applied for the R350 grant on Sassa’s R350 grant website?
Have you received a notification of your application with the decision?
Do you disagree with the decision made by Sassa?
It is important to note that the new system for appeals only applies to rejected R350 grant applications from April 2024 onwards. Old R350 grant appeals are still being processed by Sassa.
