The legislation under which the R350 grant is provided and the qualifying criteria are not the only things that change about the Social Relief of Distress (SRD) grant. The process of submitting a R350 grant appeal has also changed.
The South African Social Security Agency (Sassa) revealed that around 10 million people benefited from the SRD grant monthly. However, Sassa received millions of R350 grant applications that were unsuccessful.
Clients whose R350 grant application was declined have the right to appeal the decision made by Sassa. However it is important to note that the R350 grant appeals process has changed.
The Minister of Social Development (DSD) has appointed the Independent Tribunal for Social Assistance Appeals to consider and decide on appeals relating to the R350 grant.
Here’s How To Submit A New R350 Grant Appeal
Step 1: Visit The New SRD Appeals Website
Step 2: Enter Your Identification Number
Step 3: Enter The Cell Phone Number You Used During The Application Process
Step 4: Click Send “Pin”
Step 5: One you receive the pin, you will be required to insert it and click “Submit”
Step 6: Select the month that you are appealing for
Step 7: Secret the drop down arrow to choose the reason for your appeal application from the options provided
Step 8: Click “Submit” to complete the appeal application process
It’s important to note that you require th pin to submit an appeal. This means that you need to have access to the cell phone you’re using during the application process. If you need to update your cell phone number, you must visit the Sassa R350 grant website at srd.sassa.gov.za
Clients will need an internet connection and data to lodge an appeal. This is because no appeals will be done via WhatsApp, cell phones or any other means of communication.
Unsuccessful R350 grant applicants are reminded that an appeal application needs to be made in relation to each month where a person is rejected by Sassa if they believe they do qualify for the grant.
It is also important to note that the new system for appeals only applies to rejected R350 grant applications from April 2024 onwards. Old R350 grant appeals are still being processed by Sassa.
The qualifying criteria for the R350 grant has also changed, meaning that clients who received the grant previously may not be approved for payment under the current iteration. Click Here To View The New R350 Grant Requirements.
